Refund policy

【Returns & Exchanges】

If you receive an incorrect item or a defective product, we will offer either a replacement or a full refund. In such cases, we will cover the return shipping costs.

Please note the following:

* Contact our Customer Support through the **Contact** page **within 7 days** of receiving your order.

* Returns sent without prior authorization cannot be accepted.

* Requests made more than **7 days** after delivery are not eligible for returns or exchanges.

* For food products, minor scratches, dents, or damage to the outer packaging that do not affect the product itself are not considered defects.

* After shipment, we cannot accept exchanges or refunds for reasons other than product defects (including changes in size, type, or personal preference).